Customer Satisfaction Questionnaire

Details

The Mode

The mode in a list of numbers refers to the list of numbers that occur most frequently. A trick to remember this one is to remember that mode starts with the same first two letters that most does. Most frequently - Mode. You'll never forget that one!

Example:

  • Find the mode of: 9, 3, 3, 44, 17 , 17, 44, 15, 15, 15, 27, 40, 8,
  • Put the numbers is order for ease:
    • 3, 3, 8, 9, 15, 15, 15, 17, 17, 27, 40, 44, 44

The Mode is 15 (15 occurs the most at 3 times)

 

*It is important to note that there can be more than one mode and if no number occurs more than once in the set, then there is no mode for that set of numbers.