Rovaha | your sweet spot for Marketing, Strategy & Management

menu
  • Home
  • Branding
    • Corporate branding
    • Brand integration
  • Customer satisfaction
    • Customer satisfaction models
    • Customer Satisfaction Questionnaire
  • Strategy
    • Strategy model
  • Communication
    • Rose of Leary
    • M&A: The role of Marketing
  • Multi media
    • Presentations
    • Video
  • Contact us
  • Art
    • Painters Art Gallery

EU e-Privacy Directive

This website uses cookies to manage authentication, navigation, and other functions. By using our website, you agree that we can place these types of cookies on your device.

View Privacy Policy

View e-Privacy Directive Documents

View GDPR Documents

You have declined cookies. This decision can be reversed.

You have allowed cookies to be placed on your computer. This decision can be reversed.

Breadcrumbs

  • You are here:  
  • Home
  • Customer satisfaction
  • Customer satisfaction models
  • List of tables customer satisfaction

Marketing, Strategy & Management

Ronald van Haaften at LinkedIn

Ronald van Haaften MBA

View more

About the website

The Rovaha web site is for information purposes only and does not constitute advice. By using or accessing this non-commercial website you agree with the terms and conditions, copyrights and Privacy and Cookie policy. This non-commercial website is just for the visitor’s convenience.

Who is online

We have 66 guests and no members online

  • Print
  • Email

Customer satisfaction models

Details
Written by Ronald van Haaften

List of tables

  • Table 1 Classification of purchase-related perceived costs and benefits
  • Table 2 Study & research of value perception
  • Table 3 Latent and manifest variables SCSB
  • Table 4 Exogenous and endogenous variables SCSB
  • Table 5 Latent and manifest variables ACSI
  • Table 6 Exogenous and endogenous variables ACSI
  • Table 7 Latent and manifest variables NCSB
  • Table 8 Exogenous and endogenous variables NCSB
  • Table 9 Latent and manifest variables ECSI
  • Table 10 Exogenous and endogenous variables ECSI
  • Table 11 Latent variables comparison table
  • Table 12 Endogenous and exogenous variables comparison table
  • Table 13 CSI comparison - generic qualities
  • Table 14 National CSI model platforms
  • Prev
  • Next

Customer satisfaction: Keep Reading

This is perfect for you! Do you want to become a customer satisfaction expert? Keep reading and learn more about customer satisfaction, models and the extensive theoretical framework and research literature. Knowledge diffusion at your fingertips:
click here to open the index page
Ronald van Haaften MBA
  • Privacy and Cookie Policy
  • Copyright notice
  • Term of Use

(C) Rovaha 2017 | Ronald van Haaften

free Joomla templates
Back to top

This website uses cookies to manage authentication, navigation, and other functions. By using our website, you agree that we can place these types of cookies on your device.

  • View Privacy Policy
  • View e-Privacy Directive Documents
  • View GDPR Documents